Management has been viewed as a function, a process, a profession and a class of people. It refers to the kind of task and activities that are perform by managers. The specific nature of the activities is determined by such managerial functions as planning, organising, directing, leadership and controlling.
It is establishes the policies, plans, objectives and budget framework under which various departments will operate of the organisation. The top management performs strategic planning and the other two levels provide support in the form of processed information.
t has the responsibility of implementing the policies and overall plans of the top management. The middle management level performs tactical planning and control, and needs information to discharge these managerial functions.
It has the responsibility of implementing day to day operations and decisions of the middle management to produce goods and services to meet the revenue, profit and other goals. The junior level is involved in day to day operational control and needs information for its working.
Business organizations are hierarchies consisting of three principal levels – Senior anagement, Middle management, and Operational management. Information systems serve each of these levels. Scientists and knowledge workers often work with middle management.