Directing is the process of guiding, leading, and motivating employees in an organization. It ensures that employees understand their roles and responsibilities and work efficiently toward achieving organizational goals.

Characteristics of Directing

1. Communication
2. Sharing information clearly and effectively with employees.
3. Includes meetings, emails, instructions, or announcements.
4. Motivation
5. Encouraging employees to perform better and stay engaged.
6. Achieved through rewards, recognition, and a positive work environment.
7. Supervision
8. Monitoring employees’ work to ensure instructions are followed.
9. Involves regular check-ins, guidance, and feedback.

Example

A restaurant manager directs the team by explaining daily specials, assigning duties (such as managing the cash counter or serving tables), and motivating staff during busy hours to maintain energy and service quality.