Attitude change in organisations refers to how employees’ feelings shift over time.
This Can Occur Due To:
- New Information:
- Learning something new can alter beliefs.
- Experiences:
- Positive or negative experiences can change attitudes.
- Feedback:
- Open communication can help improve attitudes.
- Cognitive Dissonance:
- Conflicting beliefs can lead to attitude adjustments.
In short, attitude formation is about how attitudes develop, and attitude change is about how they can shift based on experiences and information.