In psychotherapy and counselling, TA helps clients identify which ego state dominates their relationships and how repeated patterns create problems, so they can shift towards more Adult–Adult communication.
In organisations, TA is used in communication training and organisational development to improve manager–subordinate interactions, reduce conflict, build trust, and create healthier team climates.
In education and parenting, understanding ego states helps teachers and parents respond more constructively to children, encouraging responsibility without harsh criticism or over-permissiveness.