Consider a real-world style case drawn from workplace communication examples where leave and client work clash.

Background

An employee, Riya, applied three months in advance for one week of annual leave for a family event, which HR approved. A week before her leave, her manager, Mr Arjun, received an urgent request for a high-value client meeting scheduled during Riya’s leave period.

Manager’s Perception

  1. Arjun perceived the client meeting as critical to the team’s reputation.
  2. He saw Riya’s insistence on taking leave as a lack of commitment and flexibility.
  3. He assumed that, as a relatively junior employee, she should easily change personal plans for business priorities.

Employee’s Perception

  1. Riya perceived the late request to reschedule her leave as disrespectful and unfair.
  2. Her leave had been approved long ago and involved non-refundable tickets and family commitments.
  3. She believed she was cooperative by offering to dial in remotely for part of the meeting.
  4. She felt the manager ignored this compromise.


Course Content