1. Selective Perception:
  2. Mr Verma notices and remembers Amit’s visible behaviours (late sitting, frequent updates) as “hard work,” but overlooks Riya’s actual performance data because she is less visible.
  3. Halo Effect:
  4. Because Amit appears energetic and communicative, Mr Verma assumes he is superior in all aspects (teamwork, client service, leadership), without detailed evidence.
  5. Attribution Bias:
  6. When Amit misses a target, Mr Verma attributes it to “market conditions,” but when Riya misses, he attributes it to her “lack of aggressiveness,” showing self-serving and attribution errors.


Course Content