Hygiene Factors

The company’s policies are rigid (e.g., dress codes, timed breaks), and compensation is minimal. Workplace conditions are safe, but frontline workers feel that policies are too controlling.

Motivators

Little is done to recognize employees’ effort or provide career-building opportunities. Team leaders often lack decision-making authority.

Outcome

Employees frequently leave because, while the store meets basic standards (safe and stable), the lack of respect, growth, and recognition fosters dissatisfaction and drains motivation.

Course Content