This theory explains what motivates people at work by dividing factors into two groups:
1. Hygiene Factors
These are the basics that prevent dissatisfaction.
They include factors such as:
- Salary
- Work conditions
- Company policies
If these factors are poor, employees will be unhappy, but improving them won’t necessarily make them happy.
2. Motivators
These are factors that increase job satisfaction and motivation.
They include:
- Recognition
- Achievement
- Opportunities for growth
When these factors are present, employees feel more fulfilled and motivated to work harder.
In simple terms, to keep employees happy, companies need to ensure basic needs are met and also provide opportunities for recognition and growth.